Privacy policy

Last updated: September 2026

This Privacy Policy describes how MajestiQ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from majestiq.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

What Personal Information We Collect

Information you directly submit to us may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Customer support information including communications you send us through the Services.

Usage Data: We may automatically collect certain information about your interaction with the Services using cookies, pixels and similar technologies, including device information, browser information, IP address, and other information regarding your interaction with the Services.

Third-Party Information: We may obtain information from third parties including our payment processors and Shopify Inc., who collect payment information to process your payment.

How We Use Your Personal Information

  • Providing Products and Services. To process payments, fulfil orders, send notifications, manage your account, arrange shipping, and facilitate returns and exchanges.
  • Marketing and Advertising. To send marketing, advertising and promotional communications by email or SMS (only if you have opted in — you may unsubscribe at any time).
  • Security and Fraud Prevention. To detect and take action regarding possible fraudulent or illegal activity.
  • Service Improvement. To provide customer support and improve our Services.

Cookies

We use cookies to improve your browsing experience, remember your preferences, and understand how visitors use our Site. Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience.

How We Disclose Personal Information

We do not sell your personal data. We may disclose your personal information to:

  • Vendors or third parties who perform services on our behalf (e.g., payment processing, data analytics, customer support, fulfilment and shipping).
  • Business and marketing partners to provide services and advertise to you.
  • Our affiliates or within our corporate group in the legitimate interests of running a successful business.
  • Comply with any applicable legal obligations or enforce any applicable terms of service.

Your Rights

You may have the right to access, correct, delete, or port the personal information we hold about you, and to restrict or withdraw consent to our processing. To exercise any of these rights, please visit our Contact Us page.

Security and Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. We retain your personal information for as long as needed to provide services, comply with legal obligations, and resolve disputes.

International Users

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact

For any questions about our privacy practices or this Privacy Policy, please contact us.

Hito Trade (OPC) Private Limited (trading as MajestiQ)
No. 1A, 143, RMZ Millenia Business Park Campus, Dr. MGR Road, Perungudi, Chennai – 600096, Tamil Nadu, India