Refund policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our return policy is valid for 7 days from the date of delivery. You must contact us within 7 days of receiving the item in order to return the item.

How to Return Your Item

Please contact us via our Contact Us page, quoting your order number and describing the issue. We will provide you with the return address and detailed instructions for sending the items back.

Please note that we do not offer a return pick-up service. You may return the items using any carrier of your choice. For a quicker refund process, we recommend sharing the return tracking reference with us.

We'll notify you via email of your refund once we've received and processed the returned item.

Due to hygiene reasons, returns are not accepted on earrings or products with piercings. If the item is damaged, you are still eligible for a refund on these items.

Partial Refunds

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item returned more than 7 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.

Refund will be credited to the same mode of payment within 10 working days.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your bank or credit card company — it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us via our Contact Us page.

Refused Parcels

If the carrier is unable to deliver the item for any reason, they will contact you to reschedule delivery, with up to three attempts. If the parcel is refused upon delivery without any fault of the carrier, a charge of ₹100 per refused shipment will apply.